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Find out what’s happening, why it’s trending, and what users can do while Meta works on a fix. Free 14 Are your Instagram DMs not working? Learn how to fix the issue if you are not receiving Instagram DMs on your iOS and Android phones. Social media platform Instagram is facing a major technical issue on October 29, affecting several users who are unable to send or access direct Are your Instagram DMs not working? Learn about the potential causes and the best ways to fix the problem, all detailed here. When DMs stop Problems with Instagram DMs may stem from your device rather than the app. Thousands of users report Instagram disruptions, with many unable to send direct messages or access the app as outage reports surge on Update: An hour after the outage started, Instagram says it fixed the issue. Track live outages, server status, and player reports on Downtester. 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