Surface pro 9 keyboard not working. Click "Contact Support" at the bottom. Dec 1...

Surface pro 9 keyboard not working. Click "Contact Support" at the bottom. Dec 14, 2025 · Dear support, Recently received new Surface Pro Keyboard with pen storage (Model 1864) for replacing my original broken Surface Pro X Signature keyboard with Slim Pen (Model 1864) is not working properly. You're better off buying a new surface or a Bluetooth keyboard. I have been having some issue with the type cover on my surface pro. The first it happened I had disconnected and restarted and it took a while but it started working again. Nov 15, 2025 · My surface pro keyboard is working fine except the charging dock won't charge my pen. Sep 8, 2025 · Your Microsoft Surface keyboard isn’t working due to Windows 10 driver conflicts, detachment/attachment sensor issues, power management problems, Surface App configuration errors, or corrupted system files. Its detachable keyboard enhances productivity, making it an essential accessory for users. The device switching to tablet mode and the keyboard appearing as disconnected suggests a potential hardware connection issue, driver problem. May 21, 2025 · Fix Surface Pro keyboard issues for Type Cover, wireless, and touch models with these 18 proven solutions. ***Move from Windows / Windows 11 / Windows update*** Sep 29, 2023 · Is your Surface keyboard not working? Dive into this comprehensive guide and learn how to fix software and hardware issues with your Surface keyboard. I have tried all solutions, including restarting the laptop multiple times, doing a force shutdown, updating it, as well as hiring a professional to check the surface drivers health and run diagnostics. I've installed all updates and restarted my laptop many times but it still wont work. Music - And So It Begins" is under a Free To Use YouTube license / @smarttoaster Microsoft suggested me to send it in and replace the part for 250 dollars not including diagnostic fee and labor. Unfortunately, like other keyboards, you might find yourself with a Type Cover that isn’t working. Does anyone have any tips on how to fix it rather than buying a new one? Jul 14, 2025 · The Microsoft Surface Pro is a versatile 2-in-1 device loved by professionals, students, and casual users alike for its portability and powerful capabilities. 1 Around 1k$ https://amzn. Nov 18, 2025 · Check Keyboard Connections: Ensure that the keyboard is properly connected to the Surface Pro 9. The mouse pad works but the keys won’t work. I had disconnected it many times, restarted the computer several times and checked to see if it was updated which it is. It functions just like any other keyboard, though it’s only compatible with the Surface Pro, thanks to its unique connectors. Hope this helps. Aug 18, 2024 · Hello, A few months ago, my microsoft surface pro 9 keyboard did not work after numerous troubleshooting attempts and I am currently using a temporary bluetooth keyboard. Is your Surface Pro keyboard not working or responding? Learn how to fix connection, driver, and hardware issues with these simple troubleshooting tips. Whether your Surface keyboard is not responding, keys are stuck, or the entire First steps if your Surface Pro Keyboard or Type Cover doesn't work To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the keyboard or type cover, force a restart, reattach the keyboard or type Cover, and confirm connectivity. Dec 12, 2023 · If any case the keyboard is working, there is likely a software issue that can be solved through resetting the Surface. Oh one thin May 28, 2024 · Let's look at a few troubleshooting methods to try and potentially fix your Surface Laptop's keyboard that's not working. Mar 8, 2025 · For the past 6mo to year my keyboard/cover on the SP9 would just occasionally stop working cleaned connections, bought a new keyboard etc. Aug 19, 2025 · While we wait for more info, you can try some basic troubleshooting: disconnect and reconnect the keyboard, restart your device, check for updates under Settings > Windows Update, test the keyboard on another Surface if possible, and boot into UEFI (hold Volume Up while turning on) to check if it works outside Windows. Please follow these steps to resolve it: Step 1 . You will see "Chat support" or "phone support" options, please contact them during working hours, you will get one-to-one support services. May 31, 2024 · I updated my surface pro 9 yesterday because it said it needed go be updated then a couple hours later my keyboard stops working all in all. Apr 17, 2025 · Surface Pro 9 keyboard stopped working . For info on keyboard compatibility, see Learn more about Surface Keyboards and Type Covers. I am certain that this issue started when I connected my XBOX controller on my surface pro 9. Keep in mind the Surface works fine. to/3wIxk3W) & Surface Pro X (https:// If your Microsoft Surface keyboard isn’t working, don’t panic—fixing it is easy with these troubleshooting tips from Asurion Experts. This happens to tons of people every day. Compatible with Surface Pro 8, 9, 10 & Pro X. Note The Pro Flex Keyboard is compatible with Surface Pro 8 running Windows 11, Surface Pro 9, and later models. For detailed official troubleshooting, see Microsoft’s support page: Troubleshoot Surface Pro Keyboard or Type Cover. Is there anything else the Laptop Technician should know before I connect you? Customer: That's it. Dec 14, 2025 · Learn how to fix the keyboard and trackpad issues on your Surface Pro 8, 9, or X with this simple hard reset guide. Surface Pro PC Keyboard not working. Dec 28, 2022 · That said, your keyboard problems can also be caused by: Faulty keyboard drivers. Dec 26, 2025 · The Surface Pro keyboard is an essential accessory that transforms your device from a tablet into a versatile productivity tool. By following these simple steps, you'll be able to fix your device and get back to work! Apr 3, 2025 · The keyboard on my surface pro 9 has stopped working about a month to a month and half. Features Shop Microsoft Refurbished Surface Pro Copilot+ PC 13” Snapdragon X Plus 10 Core 16GB RAM 512GB SSD Device+Keyboard Bundle Black products at Best Buy. Learn more How to fix surface pro keyboard not working. Reset the Keyboard Firmware: You can try resetting the keyboard firmware. The Fn key stays lit. For more information, see Use the Surface Slim Pen charger Check for updates If your pen isn't charging in a Surface Pro Keyboard storage tray or with the Surface Slim Pen Charger, you might need to update its firmware. Surface Pro 8 Keyboard Issues Jan 10, 2025 · Microsoft Surface Keyboard Not Working? 10 Ways to Fix The Microsoft Surface series is renowned for its versatility and efficiency, offering a seamless blend of hardware and software. System type Surface Pro X, DESKTOP-691L6LI, Windows 11 Home, 2009, OS Build 10. Whether you’re a student, a professional, or simply a casual user, a malfunctioning keyboard can hinder your productivity and frustrate you immensely. A fundamental component of this ecosystem is the Microsoft Surface Keyboard, which enhances productivity through its sleek design and responsive keys. Jun 19, 2025 · It is great to hear that your Surface Pro 9 has been solid up until now. But when that keyboard suddenly stops working, things can grind to a halt. Apr 2, 2023 · Learn how to fix Connectivity or Typing issues with Surface Keyboard or Type cover. Windows 11 pro installed Connectivity: Full-size USB 3. Low battery (only for wireless Surface keyboards). The good news is that most Surface Pro keyboard problems are easy to fix. Basically nothing can be typed. From simple fixes like cleaning the connector to advanced driver resets, here’s how to get your keyboard working again quickly. My Gear I use to film this video Camera Canon RP Bundle With 24-105mm F4-7. … We would like to show you a description here but the site won’t allow us. Just out of the blue. Find low everyday prices and buy online for delivery or in-store pick-up. 修復 Surface Pro 鍵盤不工作的 18 種方法 本指南將引導您完成許多經過驗證的解決方案來修復 Surface Pro 鍵盤。 例如實體鍵盤蓋、觸摸鍵盤蓋、第三方有線和無線鍵盤、適用於 Windows 10 和 Windows 11 的觸摸鍵盤。 Jun 7, 2023 · If your Surface Keyboard is not working but Touchpad or Mouse does, maybe after an Update, here are suggestions to help you fix the issue. Select "Technical Support" and click "Confirm". Tried restarting, cleaned connection ports and went to surface-app to check as well. To do this, press and hold the power button on the Surface for 30 seconds, then release it. Feb 15, 2024 · I bought Surface Pro 9 along with Surface Pro Signature Keyboard. You don’t need to be a tech expert or buy a new keyboard right away. Sep 11, 2025 · Surface keyboards, like the popular Type Cover, are designed to turn Microsoft’s sleek tablets into fully functioning laptops. When I detached the keyboard, it responds with my surface pro 9 but when I look at the surface it doesn't appear to be connected. This video provides a clear, step-by-step tutorial to resolve common problems with Microsoft Surface keyboards. Here's what I'll tell them: You cannot type on your Surface Pro 9 keyboard. Since the keyboard works normally in UEFI, so this is likely a software-related issue. Nov 30, 2025 · Following these steps should resolve most Microsoft Surface keyboard issues. to/2W5ZgwF Additional Lenses Nikon 28MM F2. I understand that you’re experiencing issues with your Surface keyboard and touchpad after a recent update, and despite uninstalling and reinstalling HID drivers, the problem persists. For students, professionals, and remote workers alike, that kind of Shop Microsoft Refurbished Excellent Surface Pro Copilot+ PC + Surface Pro Keyboard Platinum products at Best Buy. Turn it back on and test the keyboard and touchpad. g. 0, Mini DisplayPort, microSDXC card reader, and optional LTE Advanced. However, like any technology, users may occasionally face issues, with one of the most common problems being a malfunctioning keyboard. , hard drive). Mar 5, 2024 · Learn easy fixes for unresponsive keys, from cleaning to driver updates, and what you can do to troubleshoot if your laptop keys are not working. Apr 5, 2024 · The keyboard is dead, no lights, surface pen not charging. When I start the laptop, it powers up, and goes to the windows screen. Key Takeaways Detaching the keyboard, performing a force restart, and Nov 26, 2025 · Hi Jim Smith, Thank you for reaching out to Microsoft Q&A forum. Nov 29, 2023 · I purchased a Surface Pro 9 and my keyboard is no longer working. Learn more I show you two solutions on how to fix the keyboard on a Microsoft Surface Pro 7 that is unresponsive. If you're experiencing Surface touchscreen issues such as touch not responding on part or all of the screen, multi-touch gestures not working or your Surface Pen not inking, touch behaving inaccurately, your Surface experiencing "phantom" or "ghost" touches, touch being slow to respond, or not knowing how to disable touch on Surface, here are some solutions you can try. May 31, 2023 · Hi - I have just received a brand new Surface Pro 9. 0. Press and hold the power button for 20 seconds. During… The only issue about is that the keyboard won't work sometimes and it drives me crazy with anxiety! The backlight won't turn on, I've tried shutting it down and restarting and detaching and reattaching the detachable keyboard but to no avail! May 7, 2025 · 18 Ways to Fix It When a Surface Pro Keyboard Is Not Working The Microsoft Surface Pro series is celebrated for its versatility and performance. See link for the steps: Restore or reset Surface for Windows - Microsoft Support. Audio tracks for some languages were automatically generated. Common problems include the keyboard not responding at all, intermittent connectivity, or specific keys failing to register. Shop Microsoft Surface Slim Pen (2nd Edition) and Pro Flex Keyboard for Pro 13" (11th Edition), Pro 9, Pro 8 Black products at Best Buy. 8 Series E 100 to 150$ https://amzn. Feb 3, 2025 · Briefly describe your problem in the text box, such as " Surface Pro 9 Keyboard not working ", and then press Enter. However, like any electronic device, it can encounter issues, with a common problem being the keyboard not functioning properly. Its still not working. It boasts drop-proof (MIL-STD-810H) certification and waterproof (IP68) protection, making it perfect for industrial industries like manufacturing, supply chain, oil/gas, and energy Aug 26, 2025 · Your Surface Pro keyboard stopped working? Don’t panic. It could be a problem with the drivers, connectivity issues, the hardware, or even Windows itself. Aug 25, 2022 · On our Surface Laptop, the keyboard wasn't working, but the touchpad was. Dec 2, 2025 · If your Surface Pro keyboard is not working at all, here are some steps you can take to troubleshoot the issue: Check the Connection: Ensure that the keyboard is properly connected to the Surface Pro. 18 Ways to Fix It When a Surface Pro Keyboard Is Not Working The Microsoft Surface Pro is a powerful device that seamlessly combines the portability of a tablet with the functionality of a laptop. 13 hours ago · Force the Surface to restart For Surface Pro 5 or later, Surface Book 2–3, any Surface Laptop, Surface Go, or Surface Studio: Select Start > Power > Shut down and wait for it to power off. I've tried all the recommendations, switched out with a new keyboard & still Aug 26, 2025 · The exact model of your Surface Pro (e. You might have to check drivers, clean the magnetic connectors, etc. . Problems with the operating system. Jul 24, 2024 · You can fix your Surface keyboard with the following useful methods: 1) Reboot your device; 2) Perform a two button shutdown; 3) Get rid of your keyboard driver issues; and 4) Reset your Surface. Nov 14, 2025 · Fix unresponsive Microsoft Surface keyboards with proven solutions including connection cleaning, driver updates, hardware resets, and professional repair options. I tried to troubleshoot and none of the options worked. Feb 26, 2025 · Hello everyone. Worse yet, the problem persisted even after rebooting the Surface Laptop, which is the usual fix for strange Windows PC problems. Sep 13, 2025 · Sometimes, my surface pro keyboard doesn't work even though my surface pro 9 shows that my keyboard is connected. If your Surface If using the Surface Slim Pen charger, then ensure all connection points are plugged in correctly. This stylish black mechanical keyboard cover attaches magnetically to your Surface Pro device to provide a smooth typing experience in almost any situation, whether you're working from your lap or at a desk. Surface Pro for Business, Copilot+ PC | Intel Ultra-versatile and built with Intel® Core™ Ultra processors (Series 2) that power AI experiences to amplify your team’s productivity. Hardware required for key functions testing may have been removed after testing (e. For more details, check If your Surface still won't turn on or start, submit a service order. Shop Microsoft Surface Pro 5G Copilot+ PC 13" OLED Snapdragon X Elite 16GB Memory 512GB SSD Device Only (11th Ed) Platinum (Unlocked) products at Best Buy. (Note: Please peel off the protective film of the trackpad before using. Whenever I open somewhere to write, the pattern of 9=o]d'm9=o]dm… Suddenly my Surface Pro keyboard stopped working. Physical damage to the keyboard. About five days ago all of sudden the keyboard stopped working, with the trackpad working but lagging. Dec 16, 2025 · Your Surface keyboard may stop working due to loose connections, outdated drivers, Windows update bugs, dirty connectors, or hardware damage. Aug 7, 2025 · Surface Pro keyboard not working? Learn causes like connection issues or driver faults and follow fixes to restore typing. The aXtion Pro MP is Designed for aXtion Pro MP for Surface Pro 11th Edition | Pro 10 | Pro 9. 65W Power Adapter. It is a MICROSOFT keyboard and worked great for 4 months. When i boot into UEFI the keyboard still doesn't work and it has recently gone out of warranty (like a month ago) so I dont have the money to get a service repair let alone replace my keyboard. Surface Pro Keyboard NOT WORKING 2024 SOLUTIONS Credits to background music used in this video below: "Artificial. Jul 17, 2024 · My surface pro 9 keyboard suddenly stops working. I have force shut down and restarted the device, we have made… This tutorial will help you fix the following issues: Surface Keyboard not networks found windows 11. Enjoy a smooth and elegant typing experience while using your Surface Pro 8 with the Microsoft Surface Pro Signature Keyboard. After a year of usage, it stopped working. Detach the keyboard then reattach it slowly until you hear a click. I give you 2 easy fixes if your keyboard is not working or is unresponsive on the Microsoft Surface Pro 8 (https://amzn. SOLUTION How to fix surface pro keyboard not working Software Solution Thank you for watching! We would like to show you a description here but the site won’t allow us. Whether you’re typing up a document, responding to emails, or working on a presentation, a non-responsive Discover more answers My Surface Pro keyboard is not working. Dec 4, 2025 · My surface pro 9 keyboard has suddenly stopped responding to any typing or any use of the mouse pad. Aug 10, 2022 · If you have problems with your Surface Pro keyboard not working, don’t worry! You are not alone. This article explores various troubleshooting methods to get your Surface Pro keyboard up and running again. However, like a normal Sep 15, 2021 · The Surface Pro Type Cover is the device’s keyboard, and it makes typing so much easier to type on the device. Nov 19, 2024 · My keyboard works sometimes as detailed but has recently stopped working, its very frustrating because it seems like the computer recognises the keyboard through the surface app. It sounds like you're experiencing an issue with your Surface Pro keyboard on Windows 11, where it intermittently stops working, especially after detaching and reattaching. You might find it’s physically connected but completely unresponsive, or that the device doesn’t even detect it anymore. The Laptop Technician will assist with your Surface Pro 9 keyboard not working. We would like to show you a description here but the site won’t allow us. Tried all options including device manager, have reset my laptop all to no avail. 26200. Many Microsoft Surface users have reported the Surface Keyboard Not Working issue. This robust case provides unmatched device protection without sacrificing mobility, usability, and tablet performance. Jan 1, 2025 · However, users occasionally face issues with the Surface Pro keyboard not responding. to/3crMj7Y Hi, I've had my surface pro 9 for a year now and all of a sudden the keyboard stopped working. Here's some steps to fix your keyboard issue. 【COMPATIBILITY】: Tablet Keyboard for Surface Pro 10, Surface Pro 9, Surface Pro 8, and Surface Pro X 13 inch tablet. However, users often encounter issues that disrupt this seamless experience. Microsoft suggested me to send it in and replace the part for 250 dollars not including diagnostic fee and labor. I tried several troubleshooting from the Microsoft Support but so far still not working. Tackle connectivity and software glitches easily. Sometimes, the connection might appear clean but could still be loose. Our fix will still involve rebooting your laptop. Pro 7, Pro 9)? Whether you’re using the official Surface Type Cover or a third-party keyboard? If the keyboard shows any signs of power, like backlighting? Whether it works in UEFI mode (outside of Windows)? Here are some things you can try Clean the connector pins on both the keyboard and surface. The keyboard doesn't have an AI button) 【Pen Holder & 7 Color Backlit】: With special 7 vibrant colors LED backlights and 3 levels of brightness adjustment, you can still type freely even in poorly If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. Microsoft Surface Pro 5 Intel core i5-7300U CPU @2. Suddenly keyboard stopped working, diagnostic says 2nd party keyboards not supported. I also went a saw Geek Squad and they said I can send just my keyboard in, since we determined the tablet itself still connects to… Dec 20, 2025 · My surface pro 9 keyboard (which is attached magnetically) is no longer working. It cannot b connected to the device, and the buttons with the lights, none of them are working. The pen doesn't charge on my keyboard but it works when i use my sisters keyboard to charge it. In this video, I'll show you how to fix the keyboard issue on your Surface Pro 8 / 9 / X. There are several reasons why your Surface Pro keyboard may not be working. Clean your connector first by gently wiping the magnetic keyboard port and pins on both the Surface and the keyboard with a soft dry cloth. To fix a Surface keyboard that not working, start by checking it in the Surface app, cleaning and reconnecting the magnetic interface, restarting the device, or reinstalling the keyboard to ensure proper contact. Some models such as the Surface Pro come with a detachable screen that can also be used as a tablet. If the logo appears, keep holding until it appears again. Nov 21, 2024 · Troubleshooting Keyboard Not Working Issues on Surface Pro 9 If you are among the many users experiencing issues with the keyboard on your Surface Pro 9, there are several steps and methods you Jul 2, 2025 · If your Surface keyboard is not working, this guide will walk you through step-by-step solutions. 5 hours of video playback. Price Match Guarantee. If you want a visual guide, there are helpful videos like this one: How to fix Surface keyboard that is not working (2025). May 9, 2025 · Surface Pro 9 with microsoft keyboard. F3 – Key Functions Working (Appendix C – Test and Repair). However, the touch and keyboard do not work. and also didnt work. The warranties just expired and microsoft won't help so really need some advice. Note:Not fits Surfcae Pro 12/Surface Go and other models,conform your device: Settings-System-About-Device specifications-model information. 【Compatible Model】:The bluetooth keyboard is compatible with Surface Pro 11/ Surface Pro 10 / Surface Pro 9 / Surface Pro 8 / Surface Pro X. Surface Keyboard / Type Cover. Storage: 256GB SSD. Aug 29, 2020 · If your Surface keyboard or Type Cover is not working on Windows 7, 8, 10, and 11, this post will tell you what to do. First steps if your Surface Pro Keyboard or Type Cover doesn't work To try to resolve these issues, you can begin by following the steps below to get the latest updates, detach the keyboard or type cover, force a restart, reattach the keyboard or type Cover, and confirm connectivity. 7462, Serial number [Moderator Note: Personal Info Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Mar 7, 2025 · Welcome to Microsoft Community. 71GHz 7th Generation 8GB RAM 256GB SSD Up to 13. When we connect the keyboard to the device, the keyboard does not light up and it is not picked up by the device as being attached or connected. Jul 14, 2024 · Microsoft Surface is a premium line of interactive touch-based PCs developed by Microsoft. This is the second one after I returned the 1st one due to the same problem. Disabled Bluetooth or problems with Bluetooth pairing (only for wireless keyboards). When it comes to the keyboard, the Surface keyboard offers distinct advantages such as lower hardware and software costs, software optimization, faster typing, and portability. Troubleshoot Surface Pro Flex Keyboard The Surface Pro Flex Keyboard enhances the flexibility and performance of your Surface Pro, ensuring a seamless transition from attached to detached modes. . Hardware issues within the keyboard. You have already tried restarting and reconnecting it. In this guide, we’ll walk through the most common reasons […] We would like to show you a description here but the site won’t allow us. torqwwb tyyzt tjk tws yupy yeejz ogis wllm krjg ncbtb